Every NDR, RTO, and delivery exception lands in one queue with the courier's own reason attached — no courier portal, no manual checking.
A delivery attempt failed — address issue, customer unavailable, refused — with the courier's stated reason attached.
The shipment is heading back to you — flagged the moment the courier marks it, not after it arrives.
Delays, misroutes, and other in-transit problems that need a human to look, not just wait.
Cancelled shipments are tracked and reported the same as any other exception, not silently dropped.
WeftKart detects the status change the moment the courier reports it — no manual portal check.
One queue, across every courier, with the reason attached — instead of six different courier dashboards.
An automatic "NDR action needed" WhatsApp message goes out, so the customer knows before you even act.
Reschedule, update the address, or accept the RTO — the shipment's history stays intact either way.