Feature

Failed deliveries, caught automatically.

Every NDR, RTO, and delivery exception lands in one queue with the courier's own reason attached — no courier portal, no manual checking.

What Gets Flagged

Every exception type, tracked the same way

NDR

Non-Delivery Report

A delivery attempt failed — address issue, customer unavailable, refused — with the courier's stated reason attached.

RTO

Return to Origin

The shipment is heading back to you — flagged the moment the courier marks it, not after it arrives.

Exception

Transit Exception

Delays, misroutes, and other in-transit problems that need a human to look, not just wait.

Cancelled

Cancelled

Cancelled shipments are tracked and reported the same as any other exception, not silently dropped.

The Workflow

From courier flag to resolved, in one place

Courier flags an exception

WeftKart detects the status change the moment the courier reports it — no manual portal check.

It lands in your NDR queue

One queue, across every courier, with the reason attached — instead of six different courier dashboards.

Your customer is notified

An automatic "NDR action needed" WhatsApp message goes out, so the customer knows before you even act.

You act, and it's tracked to resolution

Reschedule, update the address, or accept the RTO — the shipment's history stays intact either way.

Stop losing RTOs to silence.

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