FAQ

Frequently asked questions.

Can't find your answer here? Contact us directly.

No — the tracker on our Track Now page works for anyone, on any courier we support, without signing up. An account is only needed to manage your own shipments, notifications, and branded tracking pages.
Delhivery works instantly with no setup, and Blue Dart plus many other national, express and regional couriers are supported. Every courier is verified before it goes live — see the full, current list on the Carriers page.
Yes — the Starter plan is free with no credit card required, and covers a limited number of shipments per month so you can try WeftKart on real orders before upgrading. See Pricing & Plans for details.
Once a shipment's status changes — shipped, out for delivery, delayed, delivered — WeftKart sends an automatic WhatsApp update to your customer using our own Meta WhatsApp Business API connection. You don't need to set anything up on your end.
Yes. Every account gets a branded tracking page with your logo and brand color instead of the courier's own tracking site, so the delivery experience still feels like yours.
Yes — every plan includes REST API and webhook access so you can push shipment events into your own store, CRM, or support tools. See the full API Documentation for endpoints and examples.
Install our WooCommerce plugin, then use "Connect a Store" from your dashboard — you approve access on your own WordPress site, no manual API keys involved. See the WooCommerce Plugin page for the full walkthrough.
It means we confirmed live tracking works for that courier before it went live, and we keep re-checking it. Verified describes our tracking — it doesn't mean the courier has partnered with or endorsed WeftKart. A courier we haven't confirmed yet shows "Setup in progress", and we never guess at a status.
We detect it automatically and pause that courier so it stops being presented as live — instead of quietly serving stale or broken data to your customers. It goes live again once it's confirmed working.
Yes, anytime from your Subscription page. There's no long-term contract on any plan.

Still have a question?

We typically respond within 1–2 business days.

Contact Us