Last Updated: June 2026
At WeftKart, we receive a large number of daily inquiries regarding product availability, pricing, stock status, delivery timelines, return policies, and product verification. To ensure efficient customer service and prioritize genuine buyers, the following policy applies.
Order First, Verification Later
WeftKart operates on a customer-friendly verification system.
- Customers are encouraged to place an order through the official WeftKart website before requesting detailed product verification.
- Most eligible products are available with Cash on Delivery (COD), allowing customers to place an order without making advance payment.
- After an order is placed, customers may be contacted by the vendor or verification team within approximately 48 business hours.
Product Verification Process
During the verification process:
- The customer may be shown the actual available product through a live video call.
- Product condition, design, color, quality, and available stock may be demonstrated.
- If the ordered product is unavailable, alternative products or updated collections may be shown to the customer.
- The customer can decide whether to proceed with the order after verification.
Customer Confirmation
- If the customer approves the product during verification, the order will be processed and shipped.
- If the customer is not satisfied, the order may be cancelled before dispatch without obligation to purchase.
Inquiry Requests Without Orders
Due to the large volume of inquiries received daily:
- WeftKart may not provide detailed product verification, stock checking, live demonstrations, price negotiations, or availability confirmation for customers who have not placed an order.
- Sending product images and requesting repeated availability checks without placing an order may not receive a response.
- Priority support is provided to customers with active orders placed through the official website.
Why This Policy Exists
Many customers request:
- Product availability checks
- Actual product photos and videos
- Stock confirmation
- Delivery estimates
- Return and refund details
- Live product demonstrations
However, in many cases no order is placed after extensive support is provided. To ensure fair use of our team’s time and resources, detailed verification services are reserved for customers who place orders through the website.
Official Ordering Process
- All orders must be placed through the official WeftKart website.
- Customers should not rely on unofficial promises, screenshots, or conversations outside the website ordering process.
- Official order protection, support, and verification services apply only to website orders.
Right to Refuse Inquiry Support
WeftKart reserves the right to decline, limit, or prioritize inquiry requests at its sole discretion, especially where repeated inquiries are made without genuine purchase intent.
Customer Recommendation
For the fastest and most accurate product verification experience:
- Place your order on the official WeftKart website.
- Wait for vendor verification within approximately 48 business hours.
- View the actual product during the live verification process.
- Confirm or cancel the order based on your satisfaction.
This process helps ensure transparency, genuine product verification, and a better shopping experience for all customers.